SMS Short Code FAQ
Choosing the right SMS Short Code with the right SMS text message service provider is critical for your bulk and premium sms marketing activities and marketing.
TipTele offer access to a number of dedicated SMS shortcodes both adult shortcodes and non-adult sms codes. Our SMS Text Message interface and systems can be used for:
- SMS Text Short Codes
- MMS Picture Messages
- WAP Push
- Bulk SMS Marketing
- WAP Sites
- SMS Text Message Voting
- SMS Text Message Vouchers
- SMS Text Competitions
- Mobile Phone Content Hosting
- Premium SMS Text Billing (adult or non-adult)
- SMS Gateway to Web Integration
Here are common questions and answers about Short Codes and our SMS marketing service:
So what are shortcodes?
UK short code numbers are 5-digit text numbers common to all major UK mobile networks. They can be zero-rated (costing the user their standard text rate), can be free-text (a bit like a 0800 phone number), or they can be set to reverse charge the user (25pence to £5.00) for receiving the message.
What's the difference between a shared and dedicated short code number?
Shared means you rent a 'keyword' against a number e.g. 'FRED to 80508'. This keyword is matched to a number is unique to you. Dedicated short codes can be very expensive but all the traffic we receive is filtered by humans for errors and spurious match words. We ONLY use dedicated shortcodes. NO SHARED SHORTCODES ! ( check this from other suppliers )
How many 'keywords' can I have?
As many as you need all FREE within reason.
How much do my customers pay to respond to my short code?
It costs one of their standard SMS message credits. There are no premium charges using our 'FREE' codes. There is no charge for receiving the message from you. We deliver your messages with an average delivery time of 4 seconds.
Do you provide premium rate sms shortcodes?
All of our sms text message shortcodes are dedicated.
Do I have to send a message back to each responder?
No
How do I purchase more sms credits if my campaign increases?
You pre-purchase credits from us. We keep an eye on how many messages you are using each month to make sure you don't run out. You then purchase another sms bulk bundle. When payment is received, we top up your account.
Do my SMS credits expire?
No
I'm interested in WAP. Can you help?
Yes. We can provide a WAP response to a short code as well bulk WAP push. Likewise, a mobile web site WAP site to complement your short code.
Because 80508 sends its sms text message traffic via UK GSM gateways we are reliable and predictable with full reporting.
SMS Text Message delivery failures, breakdown by failure:
- incorrect number
- receiving network overloaded or faulty
- receiving phone is switched off for a period of time
- the receiving mobilephone inbox is full
- non existent mobile number
Note:
Do not send unsolicited SMS messages, this is spam and is illegal.
Call 0845 805 4813
